Do you think assertiveness is an attractive business quality?
Or do you think it means being a bit too bossy, bolshy and overbearing?
It’s something that I see a lot of people shying away from for fear of being misunderstood or causing offence.
But without it, what I see instead is people who bend over backwards for their customer and then feel taken for granted.
It’s a key strategy for setting and maintain boundaries, managing customers proactively, handling unreliable suppliers and re-educating late payers.
As I explain in this juicy little vlog.
What’s your own approach to assertiveness in business?
Is it easy, natural and essential for you?
Uncomfortable, unnatural and terrifying?
Or somewhere in between?
#assertive #boundaries #strongleader #microbizhacks #taylorytips
