Are you guilty of over-delivering? You know those times when you bend over backwards for a customer? And it feels as though, the more you do, the less they appreciate it? It’s probably because you’re over-delivering. You’re giving more than they’re paying for and the cheeky beggars don’t seem to care or value it. Here’s my vlog that explains how you might be shooting yourself in the foot by over-delivering and what you can instead. How about you though? Do you know you have a habit of delivering way more than your customers are paying for?
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